Ambitious targets transform companies
When embarking on transformation projects, companies need to set the right goals to achieve the desired results. Ambitious, yet challenging, targets push organizations to imagine new possibilities and inspire them to achieve results that exceed expectations.
Basic principles for setting aspirational goals
How can companies realize their full potential in such projects? To answer this question meaningfully, we need to consider four basic principles for setting effective and practical aspirational goals.
1. There is always more value than you think
One of the most common pitfalls for organizations is underestimating the opportunities available.
Companies often set rather conservative goals, either out of a lack of confidence in their potential or because they are based on historical benchmarks. However, in reality, there is often much more value to be exploited than they initially assume.
For example, organizations that take a hard look at their processes often uncover previously overlooked inefficiencies and opportunities for improvement.
These hidden reserves of value can come from areas such as supply chain optimization, operational efficiency gains, or renegotiating supplier contracts.
By systematically analyzing all major processes, companies can identify and capitalize on additional revenue streams or cost savings that were not immediately apparent.
The key here is to test your initial assumptions. By taking a systemic view of what is achievable, managers can set goals that stretch the organization’s capabilities while still remaining achievable.
Organizations that adopt this mindset often find that they can exceed the more conservative goals they initially set, realizing that the limits they thought were realistic were, in fact, self-imposed.
2. Incremental thinking is the enemy of performance
Transformation requires a certain amount of bold thinking, but many organizations fall into the trap of incrementalism.
This cautious approach consists of modest, step-by-step adjustments to current strategies, which limits the scope of potential gains. While it may seem safer, it often leads to results that are below potential, even disappointing.
Setting bold goals starts with imagining what is achievable, without being constrained by past performance.
By starting with a vision of excellence and then analyzing historical performance to identify barriers, companies can identify ways to overcome obstacles that were previously dismissed as insurmountable.
This approach allows them to develop valuable initiatives and make the investments necessary to achieve those goals.
For example, a manufacturing company that aims to reduce direct costs might be satisfied with a marginal reduction of 2%, at best.
On the other hand, if it were to analyze options for automation and the use of artificial intelligence, it could aim for a significant efficiency improvement of over 10%.
Of course, such an ambitious goal requires careful evaluation of everything from resource availability to staff training, but it can lead to results with a greater impact on sustainability.
3. An independent perspective is essential
Breaking free from the inertia of traditional thinking often requires an external perspective. Independent assessments help organizations see their potential more clearly, unclouded by prejudices or preconceived notions.
External consultants or experts can provide a refreshing perspective, revealing opportunities that (maybe) have been overlooked or underestimated.
This principle is especially important in industries that are undergoing transformation. Leaders within an organization may be inertial in their ways of doing things, relying on old systems of thought or outdated approaches.
Accessing an independent perspective challenges these inertial practices and can catalyze change.
For example, a retail company struggling to remain competitive in the age of e-commerce could benefit from working with a digital transformation expert.
They could identify ways to better leverage data to improve the customer experience or optimize other relevant aspects.
Furthermore, external consultants can serve as facilitators of aspirational thinking. By benchmarking performance against industry leaders or using best management practices, these experts help companies set ambitious but realistic goals, aligning their aspirations with proven strategies for success.
4. Opportunities are found in unexpected places
While increased efficiency is often a primary goal in the transformation process, companies should not overlook other insights that can generate significant value.
Some of the greatest opportunities are found in unconventional or unexpected areas, such as improving productivity, pricing strategies, and customer satisfaction.
For example, by adopting data-driven pricing models, companies can optimize revenue streams without increasing costs.
Similarly, investing in employee productivity through targeted training programs or using more advanced technology tools can lead to exponential increases in this important indicator.
Customer satisfaction is another under-exploited resource. By deeply understanding the factors that facilitate customer favorability, companies can build stronger brand loyalty, increase customer retention, and maximize their long-term value.
These improvements often translate into significant and sustainable financial gains over time. Organizations that take a holistic perspective and consider all aspects of the value chain are better positioned to uncover hidden opportunities and achieve truly transformative results.
Steps to translating these principles into action
Setting aspirational goals is not just about ambition; it’s about creating a culture that embraces continuous improvement and innovation. To translate these principles into actionable strategies, organizations can follow these steps:
Conduct systematic assessments – Start by analyzing each process in the value chain. Using data and analytics makes it easier to identify gaps and uncover hidden opportunities.
Cultivate a culture of courage – Encourage teams to think outside the box, challenge the status quo, and recognize and reward bold thinking and innovative solutions.
Engage external expertise – Collaborate with consultants or other external experts to gain relevant, tested, and validated insights to challenge conventional assumptions.
Prioritize holistic improvements – Look beyond cost reduction and explore areas such as productivity, pricing strategies, and customer satisfaction. Ensure that all efforts align with the long-term business objectives.
Reassess goals periodically – Periodically review goals to ensure they remain aligned with market conditions and organizational priorities.
In conclusion
Setting aspirational goals is a powerful tool for organizations that want sustainable, impactful outcomes.
By recognizing the untapped potential in their processes, rejecting incrementalism, embracing independent perspectives, and exploring unconventional opportunities, companies can position themselves at the forefront of sustainable success.
These principles, when implemented effectively, not only drive performance improvements, but also inspire teams to achieve more than they ever thought possible.
In times of major change, companies that aim high and commit to bold strategic actions will be the ones that succeed. By setting aspirational goals, organizations can turn challenges into opportunities and chart a path to unprecedented growth and innovation.

Alina Făniță este Senior Partner la PKF Finconta. A lucrat cu companii multinaționale sau firme antreprenoriale din domenii diverse de activitate, pentru a le oferi servicii de audit financiar, due diligence, restructurări de grupuri, audit intern și alte servicii conexe activității de control intern. Este membră a celor mai prestigioase asociații profesionale din domeniu: ACCA (Association of Chartered Certified Accountants), CECCAR (Corpul Experților Contabili și Contabililior Autorizați din România), CAFR (Camera Auditorilor Financiari) și IIA (Institute of Internal Auditors). A absolvit EMBA Asebuss la Kennesaw State University, a fost trainer pentru cursuri IFRS și este invitată ca expert la numeroase conferințe de business. alina.fanita@pkffinconta.ro